Privacy Policy

Last updated: 8 November 2026 · Moii · Cairo, Egypt

This Privacy Policy explains how Moii (“we”, “us”) collects and uses personal information when you browse our store, place an order, join our email list, or contact support.

1. Who we are
Moii is an apparel brand based in Cairo, Egypt. For privacy questions, contact us at hello@moii.store or +20 109 876 5432.

2. Information we collect
• Identity and contact data: name, email, phone number, delivery address.
• Order data: products purchased, sizes, amounts in EGP, payment status (processed by our payment providers).
• Support messages you send through the contact form or email.
• Technical data such as browser type and pages visited (via standard analytics or Shopify tools, if enabled).

3. How we use your information
• To fulfil and deliver orders across Egypt.
• To send order confirmations, shipping updates, and replies to your questions.
• To send newsletter emails only if you opted in — you can unsubscribe any time.
• To improve the storefront and prevent fraud or abuse.

4. Sharing
We do not sell your personal information. We share data only with service providers needed to run the store — for example Shopify, payment gateways, and courier partners in Egypt — under agreements that limit use to providing their service.

5. Retention
We keep order and customer records as long as needed for legal, accounting, and warranty purposes, then delete or anonymise them when no longer required.

6. Your choices
You may request access, correction, or deletion of your personal data by emailing hello@moii.store. Marketing emails include an unsubscribe link.

7. Security
We use reasonable technical and organisational measures to protect your information. No online transmission is 100% secure; please use a strong password if you create a store account.

8. Updates
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.